American Express gift cards offer a simple and secure way to gift money for purchases online and in-store. Here’s everything you need to know about how they work, how to check your balance, and how to resolve issues you might encounter.
Check Balance on Amex.comAmerican Express Gift Cards are designed for elegance and simplicity. Their sleek design and trusted brand make them the ideal gift for any occasion—no need to guess sizes, styles, or preferences.
With PCI-certified security and compatibility across thousands of retailers, Amex Gift Cards are accepted at a wide range of online stores, national chains, and local businesses across the U.S.
Amex partners with platforms like eGifter to offer seamless gift card distribution and digital delivery. This ensures convenient access for corporate rewards, personal gifts, and more.
Check your balance and use your gift card with ease — online, in-store, or via mobile wallets like PayPal, Google Pay, and more. American Express gives you flexibility and peace of mind, anywhere you go.
The American Express gift card is a prepaid card that works just like a credit or debit card. It can be used anywhere American Express is accepted, and it’s a popular gift choice for birthdays, holidays, and special occasions.
You can use Amex gift cards in physical retail stores, online marketplaces, and even for paying bills, as long as the merchant accepts American Express. However, they cannot be used for recurring payments or at ATMs.
To check your balance, visit the official American Express Gift Card website and enter your card number and security code. You will see your remaining balance and transaction history.
If your card is declined, make sure there is enough balance to cover your total, including taxes and fees. Some merchants require exact amounts, and split payments must be arranged in advance. Cards also may decline if used internationally or online without correct ZIP code verification.
No, once the balance is used, the card cannot be reloaded or reused.
You can report the card and request a replacement if you still have the original receipt and card number. Visit the Amex help center for guidance.
The funds do not expire, but the physical card may have an expiration date. You can request a replacement card before it expires.